Bella Vie Homecare, LLC Privacy Policy

Effective Date: July 11, 2024

Introduction

Welcome to Bella Vie Homecare, LLC ("Bella Vie," "we," "our," "us"). Your privacy is of utmost importance to us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website, BellaVieHC.com, utilize our services, or engage with us in any capacity. Please read this Privacy Policy carefully. By accessing our website or using our services, you consent to the terms described herein.

Information Collection

Personal Data We collect personally identifiable information ("Personal Data") that you voluntarily provide to us. This may include, but is not limited to:

• Full name
• Email address
• Telephone number
• Residential address
• Date of birth
• Health-related information essential for providing our services

Non-Personal Data We also collect non-personally identifiable information which may include:

• Browser type
• Operating system
• Access times
• Pages viewed
• IP address
• Device type

Methods of Data Collection Information is collected through various means, including:

• Forms on our website
• Email correspondence
• Telephone conversations
• In-person consultations
• Cookies and tracking technologies

Use of Information

The information we collect is used for the following purposes:

• Delivering and managing our homecare services
• Communicating with you regarding your care and service updates
• Responding to inquiries and fulfilling requests
• Enhancing our website and services
• Maintaining the security and integrity of our systems
• Complying with applicable legal requirements

Information Sharing and Disclosure

Currently, Bella Vie does not share your Personal Data with any third parties. However, this policy may change, and appropriate updates will be made accordingly. Information may be shared with our care providers to ensure they have the necessary information to deliver the appropriate level of care.

Data Security

We employ stringent technical and organizational measures to safeguard your Personal Data. Information collected online or over the phone is securely stored in locked storage within a secure facility monitored by cameras. All data handling practices adhere strictly to HIPAA standards. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure.

User Rights

You are entitled to the following rights concerning your Personal Data:

• Access to the Personal Data we hold about you
• Rectification of any inaccurate Personal Data
• Erasure of your Personal Data
• Restriction of processing your Personal Data
• Objection to the processing of your Personal Data
• Data portability

To exercise any of these rights, please contact us at Info@bellaviehc.com.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies allow us to understand user behavior and improve our services.

Data Retention

Personal Data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods are determined based on:

• The duration of our ongoing relationship with you
• Legal obligations we are subject to
• Our legitimate business needs

Changes to the Privacy Policy

We may periodically update this Privacy Policy. Any changes will be reflected in the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy regularly to stay informed about our data practices.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Bella Vie Homecare, LLC
8132 Kiner Dr.
Huntington Beach, California 92646
Phone: 657.200.1788
Email: contact@bellaviehc.com